Terms of service

 

Terms and Conditions

Last Updated: July 29, 2026

1. Overview

Welcome to MoonWalkerJewels ("Company," "we," "our," or "us").

These Terms and Conditions ("Terms") govern your access to and use of our website, products, services, content, features, and any related functionality (collectively, the "Services").

Our online store is powered by Shopify, which provides the e-commerce platform enabling us to offer our products and services.

By accessing, browsing, or using our Services, or by placing an order through our website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not access or use our Services.

Nothing contained in these Terms limits any mandatory consumer rights that cannot legally be excluded under the laws applicable in your country of residence.

2. Eligibility

By using our Services, you represent and warrant that:

  • You are at least eighteen (18) years of age, or the age of legal majority in your jurisdiction;

  • You possess the legal capacity to enter into binding contracts;

  • All information provided by you is accurate, current, and complete;

  • You will comply with all applicable laws while using the Services.

If you allow a minor to use our Services through your account or device, you assume full responsibility for such use.

3. Customer Accounts

Certain features of the Services may require the creation of a customer account.

You agree to:

  • Maintain accurate and current account information;

  • Keep your login credentials confidential;

  • Immediately notify us of any unauthorized use of your account;

  • Accept responsibility for all activities conducted through your account.

Accounts are personal and may not be transferred, assigned, sold, rented, or shared without our prior written consent.

We reserve the right to suspend or terminate any account suspected of unauthorized, fraudulent, or unlawful activity.

4. Products

We make every reasonable effort to display our products as accurately as possible.

However, actual colors, finishes, textures, packaging, and appearance may vary depending on your device, display settings, lighting conditions, and manufacturing variations.

Product photographs are provided for illustrative purposes only and should not be interpreted as guaranteeing identical appearance.

We reserve the right to:

  • Modify product descriptions;

  • Update specifications;

  • Correct errors;

  • Change pricing;

  • Discontinue products at any time without prior notice.

Availability of products is not guaranteed.

5. Orders

Placing an order constitutes an offer to purchase our products.

Your order shall not be deemed accepted until we have confirmed acceptance by email.

We reserve the right, at our sole discretion, to refuse, cancel, or limit any order for legitimate reasons, including but not limited to:

  • Product unavailability;

  • Pricing or typographical errors;

  • Suspected fraud;

  • Payment authorization failure;

  • Violation of these Terms;

  • Compliance with applicable law.

If your order cannot be fulfilled after payment has been received, you will be refunded in accordance with our Return & Refund Policy.

Customers are responsible for reviewing all order details before completing checkout.

6. Prices and Payments

All prices displayed on the website are shown in the currency selected by the customer at checkout where available.

Unless otherwise stated, prices do not include:

  • Applicable taxes;

  • Customs duties;

  • Import taxes;

  • Brokerage fees;

  • Shipping charges.

Such amounts, where applicable, remain the responsibility of the customer.

We reserve the right to modify prices, promotions, discounts, or product availability at any time without prior notice.

Accepted payment methods are displayed during checkout.

All payments are processed securely through authorized third-party payment providers.

We do not store complete payment card information.

7. Shipping and Delivery

Shipping estimates provided on our website are approximate and are not guaranteed delivery dates.

Delivery times may vary due to factors beyond our reasonable control, including:

  • Customs inspections;

  • Carrier delays;

  • Weather conditions;

  • Public holidays;

  • Force majeure events.

Risk of loss or damage transfers to the customer upon delivery of the goods to the shipping carrier or as otherwise required by applicable law.

Customers are responsible for providing accurate shipping information.

We shall not be liable for delays resulting from incorrect shipping details supplied by the customer.

8. Returns and Refunds

Returns and refunds are governed exclusively by our separate Return & Refund Policy, which forms an integral part of these Terms.

By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

9. Intellectual Property

All content available through the Services, including but not limited to:

  • trademarks;

  • logos;

  • product names;

  • photographs;

  • graphics;

  • videos;

  • designs;

  • artwork;

  • text;

  • software;

  • website layout;

  • databases;

  • source code;

is owned by or licensed to MoonWalkerJewels and is protected by applicable intellectual property laws.

No portion of the Services may be copied, reproduced, distributed, modified, republished, transmitted, displayed, sold, licensed, or otherwise exploited without our prior written authorization.

Unauthorized use may result in civil and criminal liability under applicable law.

10. Third-Party Services and Links

Our Services may include links to websites, applications, products, or services operated by third parties.

These third-party services are provided solely for your convenience.

We do not control, endorse, or assume responsibility for the content, security, privacy practices, products, services, or policies of any third-party websites.

Accessing third-party websites is entirely at your own risk, and we encourage you to review their respective terms and privacy policies before using their services.

11. Shopify Platform

Our online store is hosted and powered by Shopify.

While Shopify provides the e-commerce infrastructure used to operate our store, all purchases are made directly between you and MoonWalkerJewels.

To the fullest extent permitted by applicable law, Shopify shall not be liable for any dispute, claim, loss, damage, refund request, warranty claim, or other matter arising from transactions conducted through our store.

12. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, store, disclose, and protect your personal information.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Where Shopify processes personal information on our behalf or independently under applicable law, Shopify's own Privacy Policy may also apply.

13. Customer Reviews, Feedback, and User Content

If you submit reviews, comments, photographs, testimonials, suggestions, ideas, recommendations, or any other content ("User Content"), you grant MoonWalkerJewels a perpetual, worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, publish, distribute, translate, modify, adapt, display, and otherwise exploit such User Content for lawful business purposes, including advertising, marketing, promotional activities, and customer communications.

You represent and warrant that:

  • You own or otherwise control all rights necessary to submit the User Content;

  • The User Content does not infringe the intellectual property or other legal rights of any third party;

  • The User Content is accurate and not misleading;

  • The User Content does not contain unlawful, defamatory, abusive, obscene, fraudulent, or offensive material.

We reserve the right, but not the obligation, to monitor, edit, refuse, or remove any User Content at our sole discretion.

14. Website Accuracy

Although we strive to ensure that all information displayed on our website is accurate and up to date, occasional typographical errors, inaccuracies, omissions, pricing errors, or product description errors may occur.

We reserve the right, without prior notice, to:

  • Correct errors;

  • Update information;

  • Modify product descriptions;

  • Change prices;

  • Cancel orders affected by material errors.

Such corrections may occur after an order has been submitted.

If your order is cancelled due to a pricing or system error, any payment received will be refunded promptly.

15. Prohibited Conduct

You agree not to use the Services for any unlawful or unauthorized purpose.

Without limitation, you shall not:

  • Violate any applicable law or regulation;

  • Infringe intellectual property rights;

  • Commit fraud or identity theft;

  • Upload malicious software or malware;

  • Distribute viruses or harmful code;

  • Interfere with website security;

  • Attempt unauthorized access to systems or accounts;

  • Harass, threaten, intimidate, or abuse other users;

  • Submit false or misleading information;

  • Collect personal information belonging to other users without authorization;

  • Use the Services for illegal commercial activities;

  • Circumvent security measures implemented by us.

Violation of these Terms may result in immediate suspension or permanent termination of access to the Services.

16. Automated Access and Artificial Intelligence

Access to the Services through automated systems, bots, crawlers, scrapers, artificial intelligence agents, or similar technologies is prohibited unless expressly authorized by us in writing.

Authorized automated systems must comply with all applicable technical requirements established by MoonWalkerJewels.

We reserve the right to block, limit, suspend, or permanently deny automated access at our sole discretion.

17. Security

You agree not to interfere with or compromise the security, integrity, availability, or proper functioning of the Services.

Any attempt to bypass authentication mechanisms, security protections, rate limitations, or other technical safeguards may result in immediate suspension of access and may be reported to the appropriate authorities where required by law.

18. Suspension and Termination

We reserve the right, at our sole discretion and without prior notice where permitted by law, to suspend, restrict, or permanently terminate your access to the Services if we reasonably believe that:

  • You have violated these Terms;

  • Your activities are unlawful or fraudulent;

  • Your conduct may harm MoonWalkerJewels, Shopify, other customers, or third parties;

  • We are required to do so by law or regulatory authorities.

Termination of your access shall not affect any rights or obligations accrued prior to the date of termination.

Any provisions that by their nature should survive termination, including those relating to intellectual property, limitation of liability, indemnification, dispute resolution, and governing law, shall remain in full force and effect.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and all products made available through the Services are provided on an "AS IS" and "AS AVAILABLE" basis.

Except where expressly required by applicable law, MoonWalkerJewels makes no representations or warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of:

  • Merchantability;

  • Fitness for a particular purpose;

  • Non-infringement;

  • Accuracy;

  • Reliability;

  • Availability;

  • Compatibility;

  • Uninterrupted or error-free operation.

We do not warrant that the Services will always be secure, uninterrupted, timely, or free from viruses or other harmful components.

Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded under applicable law.

20. Limitation of Liability

To the fullest extent permitted by applicable law, MoonWalkerJewels, its owners, directors, officers, employees, affiliates, contractors, licensors, service providers, and business partners shall not be liable for any:

  • Indirect damages;

  • Incidental damages;

  • Special damages;

  • Punitive damages;

  • Consequential damages;

  • Loss of profits;

  • Loss of revenue;

  • Loss of business opportunities;

  • Loss of goodwill;

  • Loss of data;

  • Business interruption;

  • Any other economic loss,

arising out of or relating to:

  • Your use of the Services;

  • Your inability to access or use the Services;

  • Any products purchased through the Services;

  • Delayed deliveries;

  • Third-party services;

  • Unauthorized access to your account;

  • Technical failures beyond our reasonable control.

Where liability cannot legally be excluded, our liability shall be limited to the maximum extent permitted under applicable law.

21. Indemnification

You agree to defend, indemnify, and hold harmless MoonWalkerJewels, its affiliates, officers, directors, employees, contractors, agents, licensors, service providers, and business partners from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or reasonable legal fees arising out of or related to:

  • Your breach of these Terms;

  • Your misuse of the Services;

  • Your violation of applicable law;

  • Your infringement of any intellectual property or other legal rights of any third party;

  • Any information or User Content submitted by you.

This obligation shall survive termination of these Terms.

22. Force Majeure

MoonWalkerJewels shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Fire;

  • Flood;

  • Earthquake;

  • Pandemic;

  • Epidemic;

  • War;

  • Terrorist acts;

  • Civil unrest;

  • Government actions;

  • Labor disputes;

  • Utility failures;

  • Internet outages;

  • Cybersecurity incidents;

  • Carrier delays;

  • Customs delays;

  • Supply chain disruptions.

Performance of our obligations shall be suspended for the duration of the force majeure event.

23. Severability

If any provision of these Terms is determined by a court or competent authority to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions shall remain valid, enforceable, and in full force and effect.

24. No Waiver

Failure by MoonWalkerJewels to enforce any provision of these Terms shall not constitute a waiver of any right or provision.

Any waiver shall be effective only if made expressly in writing.

25. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and MoonWalkerJewels regarding your use of the Services.

They supersede all prior communications, understandings, negotiations, and agreements, whether oral or written.

26. Assignment

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms without restriction where permitted by applicable law.

27. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Italy, without regard to conflict of law principles.

However, if you reside outside Italy, nothing in these Terms shall deprive you of any mandatory consumer protection rights granted under the laws of your country of residence.

Any dispute arising from these Terms shall be submitted to the competent courts as determined by applicable law.

28. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time.

The updated version will be published on this website together with the revised "Last Updated" date.

Material changes shall become effective upon publication unless otherwise required by applicable law.

Your continued use of the Services following the publication of revised Terms constitutes acceptance of those changes.

29. Contact Information

If you have any questions regarding these Terms and Conditions or wish to contact us regarding your order, you may contact us using the details below.

MoonWalkerJewels

Email: oreste.goria@icloud.com

Business Address:

Via Airasca 2

10141 Turin (TO)

Italy

We will make reasonable efforts to respond to all legitimate inquiries as promptly as possible.

Consumer Rights

Nothing contained in these Terms shall exclude, restrict, or limit any mandatory rights granted to consumers under applicable consumer protection laws.

Where any provision of these Terms conflicts with mandatory legal requirements, the applicable law shall prevail to the extent of such conflict.