Privacy policy
Privacy Policy
Last updated: July 29, 2026
1. Introduction
This Privacy Policy describes how MoonWalkerJewels ("Company," "we," "our," or "us") collects, uses, stores, shares, and otherwise processes your personal information when you visit or use our website, purchase our products, communicate with us, or otherwise interact with our services (collectively, the "Services").
Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
If any provision of this Privacy Policy conflicts with our Terms of Service regarding the processing of personal information, this Privacy Policy shall prevail.
2. Personal Information We Collect
Depending on how you interact with our Services, we may collect the following categories of personal information where permitted or required by applicable law.
Contact Information
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Full name
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Billing address
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Shipping address
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Email address
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Telephone number
Payment Information
Payment information necessary to process your purchase, including payment method details. Payment card information is processed securely by our payment service providers and is not stored by us except where required for legal or accounting purposes.
Account Information
If you create an account, we may collect:
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Username
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Password (encrypted where applicable)
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Account preferences
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Security settings
Order and Transaction Information
We may collect information relating to:
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Products viewed
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Products added to cart
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Wishlist items
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Purchases
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Returns
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Exchanges
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Previous orders
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Payment confirmations
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Transaction history
Communications
Information you voluntarily provide when contacting customer support or communicating with us by email or other channels.
Device and Technical Information
We may automatically collect technical information including:
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IP address
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Browser type
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Device identifiers
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Operating system
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Language preferences
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Time zone
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Network information
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Log data
Usage Information
Information regarding how you access, browse, and interact with our Services, including pages visited, browsing activity, clicks, session duration, referring websites, and similar analytics data.
3. How We Collect Your Information
We may collect personal information from several sources, including:
Information You Provide Directly
When you:
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Place an order;
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Create an account;
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Contact customer support;
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Subscribe to newsletters;
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Submit reviews;
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Participate in promotions;
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Communicate with us.
Information Collected Automatically
When you use our website, we automatically collect certain information through:
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Cookies;
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Pixels;
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Log files;
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Analytics technologies;
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Similar tracking technologies.
Information From Service Providers
We may receive information from trusted third-party providers involved in:
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Payment processing;
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Fraud prevention;
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Order fulfillment;
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Shipping;
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Marketing;
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Analytics;
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Customer support.
Information From Third Parties
Where legally permitted, we may receive information from advertising partners, social media platforms, marketing partners, and other third parties.
4. How We Use Your Personal Information
We process personal information only where we have a lawful basis under applicable law.
Your information may be used for the following purposes:
Order Fulfillment
To:
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Process payments;
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Confirm orders;
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Prepare shipments;
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Deliver products;
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Manage returns;
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Process refunds;
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Provide customer service.
Account Administration
To create, maintain, and secure your customer account.
Website Improvement
To improve website performance, functionality, usability, and customer experience.
Personalized Shopping Experience
To remember your preferences and recommend products that may be relevant to your interests.
Marketing Communications
Where permitted by law or with your consent, we may send promotional communications regarding:
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New products;
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Special offers;
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Discounts;
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Newsletters;
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Marketing campaigns.
You may unsubscribe at any time using the unsubscribe link included in our emails.
Fraud Prevention and Security
To detect, investigate, prevent, and respond to fraudulent, unauthorized, unlawful, or malicious activities affecting our Services.
Legal Compliance
To comply with legal obligations, governmental requests, court orders, regulatory requirements, accounting obligations, tax obligations, and to establish, exercise, or defend legal claims.
5. Legal Bases for Processing (EEA, UK and Similar Jurisdictions)
Where applicable, we process personal information on one or more of the following legal bases:
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Performance of a contract;
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Compliance with legal obligations;
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Legitimate business interests;
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Your consent, where required;
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Protection of vital interests;
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Public interest where required by applicable law.
We will not process your personal information for purposes incompatible with those described in this Privacy Policy unless permitted by law.
6. Disclosure of Personal Information
We may disclose your personal information where necessary for legitimate business purposes or where required by applicable law.
Your personal information may be shared with:
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Shopify and its affiliated services;
-
Payment processors;
-
Shipping carriers and logistics providers;
-
Fraud prevention and security service providers;
-
Cloud hosting providers;
-
Analytics providers;
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Marketing and advertising partners;
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Customer support providers;
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Professional advisers, including legal, accounting, and auditing firms;
-
Government authorities or regulatory bodies where required by law.
We do not sell your personal information for monetary consideration.
Where required by applicable law, we will obtain your consent before sharing personal information for targeted advertising or similar purposes.
7. Shopify Services
Our online store is hosted by Shopify.
Shopify collects and processes certain personal information necessary to operate our online store, process transactions, improve platform security, and provide merchant services.
Some personal information submitted through our Services may therefore be processed directly by Shopify in accordance with Shopify's own Privacy Policy.
For additional information regarding Shopify's privacy practices, please refer to Shopify's Privacy Policy.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
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Operate the website;
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Remember user preferences;
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Maintain shopping cart functionality;
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Analyze website traffic;
-
Improve website performance;
-
Detect fraudulent activity;
-
Personalize content and advertising where legally permitted.
Depending on your location, you may be given the opportunity to accept, reject, or customize non-essential cookies through our cookie management tools.
You may also configure your browser to refuse cookies; however, doing so may limit certain features of the Services.
9. International Data Transfers
Because we operate internationally, your personal information may be transferred to, processed, or stored in countries outside your country of residence.
Where required by applicable law, such transfers are safeguarded through appropriate legal mechanisms, including:
-
Standard Contractual Clauses approved by the European Commission;
-
UK International Data Transfer Addendum;
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Adequacy Decisions;
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Other legally recognized transfer mechanisms.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Fulfill the purposes described in this Privacy Policy;
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Provide our Services;
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Complete transactions;
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Comply with legal obligations;
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Resolve disputes;
-
Enforce our agreements;
-
Protect our legal rights.
When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.
11. Children's Privacy
Our Services are not directed toward children or individuals who have not reached the age of majority under the laws applicable in their jurisdiction.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate legal authorization, we will take reasonable steps to delete such information promptly.
Parents or legal guardians who believe that a child has provided personal information may contact us using the contact details provided below.
12. Your Privacy Rights
Depending on your country of residence, you may have certain legal rights regarding your personal information, including the right to:
-
Access your personal information;
-
Correct inaccurate information;
-
Delete your personal information;
-
Restrict processing;
-
Object to processing;
-
Withdraw consent where processing is based on consent;
-
Request data portability;
-
Lodge a complaint with the competent supervisory authority.
These rights may be subject to legal limitations or exceptions under applicable law.
To exercise any of your rights, please contact us using the contact information provided below.
We may request information necessary to verify your identity before processing your request.
13. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure.
Accordingly, while we strive to protect your personal information, we cannot guarantee absolute security.
14. Third-Party Websites
Our Services may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content, security, or policies of any third-party websites.
Users should review the privacy policies of any external websites before providing personal information.
15. Changes to this Privacy Policy
We reserve the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will become effective immediately upon publication on this website unless otherwise required by applicable law.
The "Last Updated" date appearing at the top of this Privacy Policy indicates the most recent revision.
16. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us using the following details:
Email: oreste.goria@icloud.com
Postal Address:
Via Airasca 2
10141 Turin (TO)
Italy
We will respond to legitimate privacy requests within the time limits required by applicable law.
6. Disclosure of Personal Information
We may disclose your personal information where necessary for legitimate business purposes or where required by applicable law.
Your personal information may be shared with:
-
Shopify and its affiliated services;
-
Payment processors;
-
Shipping carriers and logistics providers;
-
Fraud prevention and security service providers;
-
Cloud hosting providers;
-
Analytics providers;
-
Marketing and advertising partners;
-
Customer support providers;
-
Professional advisers, including legal, accounting, and auditing firms;
-
Government authorities or regulatory bodies where required by law.
We do not sell your personal information for monetary consideration.
Where required by applicable law, we will obtain your consent before sharing personal information for targeted advertising or similar purposes.
7. Shopify Services
Our online store is hosted by Shopify.
Shopify collects and processes certain personal information necessary to operate our online store, process transactions, improve platform security, and provide merchant services.
Some personal information submitted through our Services may therefore be processed directly by Shopify in accordance with Shopify's own Privacy Policy.
For additional information regarding Shopify's privacy practices, please refer to Shopify's Privacy Policy.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
-
Operate the website;
-
Remember user preferences;
-
Maintain shopping cart functionality;
-
Analyze website traffic;
-
Improve website performance;
-
Detect fraudulent activity;
-
Personalize content and advertising where legally permitted.
Depending on your location, you may be given the opportunity to accept, reject, or customize non-essential cookies through our cookie management tools.
You may also configure your browser to refuse cookies; however, doing so may limit certain features of the Services.
9. International Data Transfers
Because we operate internationally, your personal information may be transferred to, processed, or stored in countries outside your country of residence.
Where required by applicable law, such transfers are safeguarded through appropriate legal mechanisms, including:
-
Standard Contractual Clauses approved by the European Commission;
-
UK International Data Transfer Addendum;
-
Adequacy Decisions;
-
Other legally recognized transfer mechanisms.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
-
Fulfill the purposes described in this Privacy Policy;
-
Provide our Services;
-
Complete transactions;
-
Comply with legal obligations;
-
Resolve disputes;
-
Enforce our agreements;
-
Protect our legal rights.
When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.
11. Children's Privacy
Our Services are not directed toward children or individuals who have not reached the age of majority under the laws applicable in their jurisdiction.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate legal authorization, we will take reasonable steps to delete such information promptly.
Parents or legal guardians who believe that a child has provided personal information may contact us using the contact details provided below.
12. Your Privacy Rights
Depending on your country of residence, you may have certain legal rights regarding your personal information, including the right to:
-
Access your personal information;
-
Correct inaccurate information;
-
Delete your personal information;
-
Restrict processing;
-
Object to processing;
-
Withdraw consent where processing is based on consent;
-
Request data portability;
-
Lodge a complaint with the competent supervisory authority.
These rights may be subject to legal limitations or exceptions under applicable law.
To exercise any of your rights, please contact us using the contact information provided below.
We may request information necessary to verify your identity before processing your request.
13. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of electronic transmission or storage is completely secure.
Accordingly, while we strive to protect your personal information, we cannot guarantee absolute security.
14. Third-Party Websites
Our Services may contain links to websites operated by third parties.
We are not responsible for the privacy practices, content, security, or policies of any third-party websites.
Users should review the privacy policies of any external websites before providing personal information.
15. Changes to this Privacy Policy
We reserve the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or operational needs.
Any updates will become effective immediately upon publication on this website unless otherwise required by applicable law.
The "Last Updated" date appearing at the top of this Privacy Policy indicates the most recent revision.
16. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us using the following details:
Email: oreste.goria@icloud.com
Postal Address:
Via Airasca 2
10141 Turin (TO)
Italy
We will respond to legitimate privacy requests within the time limits required by applicable law.
Governing Law
This Privacy Policy shall be interpreted and enforced in accordance with the applicable data protection and consumer protection laws governing the jurisdiction in which the customer resides, to the extent such laws are mandatory.
Nothing in this Privacy Policy limits any statutory rights that cannot legally be excluded under applicable law.